Centegra is delighted to announce the launch of our new EPOS solution for businesses in hospitality and retail – NCR Silver by Centegra!

NCR Silver by Centegra meets the needs of independent and multi-site restaurateurs, pub-owners, QSR, cafes and retail outlets looking for EPOS solutions using mobile devices including iPad, iPhone and very soon, Android and offers a great deal of flexibility in deployment.

Centegra has delivered EPOS systems for the hospitality and catering industry to many leading restauranteurs, QSR, pubs and cafes in the UK. With an in-depth understanding of the hospitality industry, we identified a gap in the market to deliver bespoke EPOS solutions to both small business owners and multi-site operators, who could then benefit from the same data and insight that the largest multi-site brands have access to, but without the same level of investment – enter NCR Silver by Centegra.


For the last 10 years, Centegra’s core point of sale system has been NCR’s Quest Enterprise Manager (QEM), at the time this was launched, it was truly innovative as the first cloud-based hospitality solution in the UK. Since then, Centegra took initiative and developed their own add-on solution with the added benefit of business intelligence and analysis services, integrations and APIs, and the innovative CentegraPlus back office portal, offering modules for inventory and production management, cash and banking management and advanced reporting options.


Now, through the introduction of Silver, Centegra and NCR have furthered their relationship to extend their offering to a broader business owner. QEM will be continued to be supported, and installed in new sites. Both NCR Silver & QEM will integrate with CentegraPlus, and hence all reporting, business intelligence, inventory management, cash control will be independent and transparent of the EPOS.


NCR Silver by Centegra has modes for quick service, restaurants with table plans, drive through, take away, delivery and retail using the latest payment technologies, enhanced by NCRs experience in the financial sector. With integrated kitchen management, online retail, loyalty, accounts, kiosk options and many more features we believe Silver will become the industry standard point of sales solution in coming years.


NCR Silver by Centegra tracks customers and sales of dishes/products, which can be managed from anywhere, at any time through the online back office reports and dashboards. Some of NCR Silver by Centegra’s key features include monitoring of costs, full inventory control and of course being able to send the orders to the kitchen on a display. Moreover, with marketing and social media tools, business owners can stay connected with their customers and create bespoke messages to promote specials, occasions and offers on a frequent basis and with ease.

This also means improved customer service, with a table mapping service to reduce human error, as well as keeping abreast of on-going tabs and payment collected on the mobile devices at the table, and it will even help split the bills, saving the time taken to calculate and helping the customers at the same time.

Furthermore, Centegra offers full support that can be counted on for those who may be technophobes. Centegra’s support team will help set-up your store’s back office – remotely, and include training sessions on how to use all of the features and functionality. Importantly, through Centegra’s Support Service, business owners will have access to 24/7 customer support, even on a busy Saturday night. NCR Silver by Centegra will prove to be revolutionary hospitality operators to become more efficient and profitable so they can grow their business.

Centegra’s ingenious approach delivers on-going innovative solutions for EPOS, which can be counted upon. For a FREE demo on NCR Silver by Centegra contact us on 01270 585200 or email silver@centegra.co.uk. #innovationthatcounts