Founded in 2002, Centegra developed the UK’s first cloud-based hospitality EPOS solution. Followed by Centegra Plus the Enterprise Platform in 2015 with Business Analytics, Advanced Enterprise Reporting, Inventory Control and Revenue Management, developing into the rich enterprise solution of today.
The vision of the business has always been about bringing technology and data into the cloud to support enterprises. The name Centegra comes from ‘Centrally Integrated’ and this approach has been the focus of the company since inception. Our product set is customer driven, taking the experiences of operators, and turning it into technology that has real benefits when managing networks of stores.
Our unique strategy is to provide customers with a Platform Centric approach to their technology, allowing operators to implement the best of breed systems in their stores, giving them choice without limitation, but consistency in reporting and control.
Our Values
We build long term partnerships
To partner with our customers to help them achieve their business goals through better use of hospitality tech solutions. We listen, understand, and deliver tailored solutions that maintain transparency throughout whilst keeping the highest level of customer service at the core.
We create a positive organisational culture
To foster collaboration between all levels of our team through excellent employment practices and a positive organisational culture. We are committed to being a good employer who empowers every individual to be the best they can be through rewarding roles and continuously investing in their professional development.
We understand the importance of all stakeholders
To embrace 3rd party partners as an invaluable stakeholder in our organisation. We endeavour to build and maintain strong relationships through mutual respect and transparency, so we are able to deliver the highest levels of quality in every solution we deliver.
Tom has been active in Point of Sale, internet and digital technologies for over 25 years. He has worked in the Hospitality, Stadium, Cinema, Currency Exchange and Ticketing markets in Europe and the USA. Having lived and worked in the USA in Seattle and Southern California delivering hospitality internet solutions, including the world’s first print at home cinema ticket.
With a vision based on a SAAS model for EPOS he founded Centegra Ltd and delivered the UK’s first cloud based solutions for the hospitality sector and has grown the business since. Tom is keen on all outdoor pursuits from mountain biking, skiing and sailing.
Jon Horsfield
Chief Revenue Officer
Jon started working in the hospitality industry at 14. He worked in a variety of hospitality outlets in the UK and Australia before moving into event hospitality, running bars & corporate suites at a number of Premier League and Australian stadiums, including his beloved Aston Villa, and the Melbourne Cricket Ground.
He has worked in the hospitality tech industry for over 25 years in several areas including Projects, Installations and Sales. He joined Centegra in 2006, was appointed Operations Director in 2010, Managing Director in 2016 and Chief Revenue Officer in 2023.
Outside of work, he spends his time running half-marathons, and watching cricket at his local club (trying to avoid being called out of retirement again for the 3XI). His mood can be gauged by the form of Aston Villa.
Lynn Welch
Chief Financial Officer
Lynn has worked in various financial fields before joining Centegra in 2007, progressing to the role of Finance Director in 2017.
Her role covers all financial aspects of the business, as well as H.R & Stock Management.
Outside of Centegra she is a keen Harry Potter fan and also likes travelling around the Greek Islands with her backpack on.
Ian Chapman
Chief Technology Officer
Ian joined Centegra in 2016 as Development Manager, having worked in application development since 2006.
After accepting an offer to join the Board as Technical Director in 2017, Ian now manages all aspects of our platform and infrastructure.
He still gets his hands dirty with code whenever he can and loves nothing more than brainstorming creative solutions to complex problems.
Outside of work, he’s busy with family but tries to ride his bike whenever there is a period of weather that fits within what he admits is a very narrow set of acceptable parameters.
Giovanni Tona
Operations Manager
With a background across a number of hospitality brands, which include Red Carnation Boutique Hotels, Oriel Restaurant, Strada Restaurants, Wagamama, Busaba and more recently Simple Health Kitchen, Giovanni has extensive experience which he brings to the role of Operations Manager.
He manages the projects during site builds and sees them right through to the handover to our Operational Support Team after Installation and Training.
On a daily basis, this will involve liaising with Stakeholders, Contractors and Suppliers, filling in the detail, and managing our very busy Installation and Training team. Giovanni has a particular interest in our clients fully utilising the reporting and inventory aspects of Centegra Plus.
Joanne Clark
Finance Manager
Having been with the company since 2014, Joanne progressed to Finance Manager and is part of a fantastic wider Finance team. She liaises with suppliers and clients, ensuring the smooth running of the day to day finances.
Dan Belfield
Head of Product
As Head of Product, Dan’s role involves the planning and evolution of Centegra Plus.
Understanding the requirements, gathering ideas, product planning and ensuring it continues to meet the needs of our clients in the hospitality sector are all important aspects of Dan’s day to day role.
From the planning phase to coordinating the product development, from goals to the finished product, the role of Head of Product ensures Centegra Plus continues to be the innovative concept it has become renowned for.
Effective communication to our clients is important to us, so as the product evolves, Dan keeps all stakeholders and our wider client base informed of the upcoming changes.
Adam Streeter
General Manager
Adam works closely with our clients in the USA as well as our UK customer base. Managing the projects from the beginning right through to the handover to our operational support team and overseeing all the functions required to reach that goal.
It’s a multi-faceted and varied role which can involve everything from ensuring the projects teams have the information and resources available to complete a project, through to overseeing the operations support function and everything in between! Adam is also the product manager for the NCR Silver epos system with Centegra.
A typical working day (Although no two days are the same!) can involve anything from talking between the various stakeholders both externally and internally that we need to work with when scoping/installing the various Centegra solutions, to ensuring accounts are up to date with information required through to arranging resource on the other side of the Atlantic!
Steve Rowlands
Operations Support Lead
Steve started working in retail at 18 where he ascended through various leadership roles before joining us in 2022. He currently leads our Operations Support Team, where he plays a pivotal role in guaranteeing the delivery of unparalleled service to our customers.
Steve also has a keen passion for technology and for crafting innovative and efficient solutions that not only simplifies the lives of our customers but also enhances the overall effectiveness of our teams.
Outside of work Steve enjoys spending quality time with his young family and watching his beloved Port Vale FC.
Tash Wilkinson
Operations Manager
Tash has been with Centegra since 2017, occupying a number of roles, including Service Delivery Manager, and brings a great range of experience to the role of Operations Manager.
She’s grown with the business and is passionate about delivering exceptional customer service and putting customers at the heart of every process and project.
Tash manages projects during site builds and oversees the transfer to our Operational Support Team after installation and training.
On a daily basis, Tash’s role involves liaising with key Stakeholders, Contractors and Suppliers, ensuring customer requirements are met, and managing our busy Installation and Training team.
