The solution supports menus shared between venues, but still allows localised product names and variances to reflect the venue, manages menu graphics, includes menu and allows advance scheduling of menu updates. The menus are automatically published to SPARKd Eat in conjunction with other third-party sales channels. The solution provides one common truth for menus, reduces labor and adds enterprise control.
Centegra Plus consolidates SPARKd Eat orders into the kitchen production systems along with all other sales channels. SPARKd Eat is able to feedback order status to their app users to enhance the customer’s digital experience. Working together, we ensure the needs of SSA Partner’s are met and they’re able to fully benefit from Centegra Plus and SPARKd Eat as a seamless and consolidated solution that not only benefits the kitchen but also optimises the guest experience.
Ben Dunton, at SSA Group says: “The integration of Centegra Plus allowed us to consolidate our mobile/kiosk/and legacy POS into one kitchen and one data platform. The time savings, data insights, and significant enhancement to both operator and guest experiences has been immensely valuable to our operators and our partners.”
Tom Bell, CEO at Centegra says “We are constantly improving our enterprise centric solution, Centegra Plus, and the relations we have with digital partners like SPARKd Eat are very important to us. This is another example of a project that puts the Plus in Centegra, as we delivered some unique features to enable SPARKd Eat to meet the precise requirements of their venue customers. It shows the power and flexibility of a Platform Centric approach.”